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Guest Assistance 

Guest Assistance

We’re here to make your guests feel welcome and ensure their journey experience is as smooth as possible
Wheelchair

For less able guests request a wheelchair service

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Wheelchair 
Special meals
Cater for all dietary requirements by requesting a Special Meal for your guest

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Special meals 
Expectant mothers
All you need to know for a safe journey when your guests are pregnant.

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Expectant mothers 
Medical passengers
Ensure your guests arrive and leave the airport in most comfortable way with our medical services.

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Medical passengers 
Deportees
Policy to handle passengers ordered by the authorities to leave the country.

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Deportees 
Unaccompanied Minors
Children between the ages of 5 and 12 years travelling alone, are supposed to be handled as per the guidlines provided by Etihad.

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Unaccompanied Minors 
Travelling with infants & children
We are constantly adding the little touches to make flying a memorable experience for the entire family.

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Travelling with infants & children