For flights originating or arriving in the US or Canada. This section tells you what guests can take onboard free of charge, and how much it costs to take more.
What can they take on the flight for free?
Diamond First Class
Luggage checked in and stowed in the hold
Carry-on luggage
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Pearl Business Class
Luggage checked in and stowed in the hold
Carry-on luggage
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Coral Economy Class
Luggage checked in and stowed in the hold
Carry-on luggage
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Infants (in any class of travel)
Luggage checked in and stowed in the hold
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What else can they take on the flight for free?
The following are classified as carry-on items, and can be taken on the flight in addition to their carry-on luggage allocation.
• Handbag, pocket book or purse
• Overcoat, wrap or blanket
• Umbrella or walking stick
• Small camera and / or binoculars
• A reasonable amount of reading matter for the flight
• Collapsible wheelchair / crutches
• Braces or prosthetic devices (provided the guest is dependent on them)
• Briefcase or portable PC which is not being used as a container for transportation of articles, regarded as baggage - exception: laptop - not to be activated without flight crew knowledge / concurrence
• Mobile phone - exception: not to be utilized during flight.
My client would like to take more than their free allocation. How much will it cost?
We understand that it’s not always easy to pack within a weight limit. For an additional charge they can increase the amount of luggage they can take on their flight. Alternatively, they can send their extra weight for a reduced cost through Crystal Cargo.
Diamond First Class
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Add an additional bag of up to 23 kg (50 lbs) for US $137 |
Add an additional bag of up to 32 kg (70 lbs) for US $187 |
Items that are heavier than 32 kg (70 lbs) cannot be carried on the aircraft and must be sent by Crystal cargo |
Pearl Business Class
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Add an additional bag of up to 23 kg (50 lbs) for US $137 |
Add an additional bag of up to 32 kg (70 lbs) for US $187 |
Items that are heavier than 32 kg (70 lbs) cannot be carried on the aircraft and must be sent by Crystal cargo |
Coral Economy Class
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Increase the weight of one of your free bags from 23kg to 32kg for US $50 |
Add an additional bag of up to 23 kg (50 lbs) for US $137 |
Add an additional bag of up to 32 kg (70 lbs) for US $187 |
Items that are heavier than 32 kg (70 lbs) cannot be carried on the aircraft and must be sent by Crystal cargo |
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