The Abu Dhabi Government Employee Travel Programme 

FAQ's

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What is the Abu Dhabi Government Employee Travel Programme?
The Abu Dhabi Government Employee Travel Programme is brought to you by the Abu Dhabi Government and developed by Etihad Airways. The programme gives you access to a range of exclusive rewards and benefits when you fly Etihad Airways for business or leisure. The more you fly Etihad, the more you stand to benefit.

Who can qualify to apply for the Abu Dhabi Government Employee Travel Programme?
All employees of the Abu Dhabi Government qualify to join the Abu Dhabi Government Employee Travel Programme.

How much does membership to the Abu Dhabi Government Employee Travel Programme cost?
Membership to the Abu Dhabi Government Employee Travel Programme is absolutely free.

Is there a prerequisite to joining the Abu Dhabi Government Employee Travel Programme?
The prerequisites to join the Abu Dhabi Government Employee Travel Programme are that your organization complies with the Government Travel Policy and that you are an Etihad Guest member.

How can an Abu Dhabi Government Employee enroll into the Abu Dhabi Government Employee Travel Programme?
For existing Etihad Guest members, all you need to do is enter your Etihad Guest Membership number and your Abu Dhabi Government Employee ID Number on the registration form.

If you are not yet an Etihad Guest member, enroll at etihadguest.com and then enter your Etihad Guest Membership number and your Employee ID Number on the registration form

How will I be recognized as a member of the Abu Dhabi Government Employee Travel Programme?
Once your registration has been verified by us, you will receive a special Abu Dhabi Government Employee Travel Programme membership card.

To avail all the benefits this card has to offer you, ensure that you carry your Etihad Guest card along with your Abu Dhabi Government Employee Travel card with you at all times.

Do I lose any benefits of the Etihad Guest programme when I join the Abu Dhabi Government Employee Travel Programme?
No. All Etihad Guest programme benefits are applicable to you as a member of the Abu Dhabi Government Employee Travel Programme. In fact you have additional benefits as a member of the two programmes.

Can I also progress through the tiers of the Etihad Guest Proqramme as an Abu Dhabi Government Travel Club Programme member?
Yes. As you fly with Etihad Airways, you can earn the higher tiers of Etihad Guest-Etihad Guest Silver, Gold or Gold Elite. Please visit us on etihadguest.com for full details on earning higher tier status within the Etihad Guest programme and the corresponding benefits.

How long is my membership to the Abu Dhabi Government Employee Travel Programme valid for?
Once you enroll into the Abu Dhabi Government Employee Travel Programme, your membership will be valid for a year from the date of enrolment.

The validity of your membership will be mentioned on your Abu Dhabi Government Employee Travel Programme Card.

Will I earn bonus Etihad Guest Miles for travel completed on codeshare flights?
Travel taken on any Etihad Airways code share flights marketed by Etihad Airways with an EY flight number will qualify for Etihad Guest Miles under the Abu Dhabi Government Employee Travel Programme. Code share flights booked on the partner airline flight number (i.e. with a non EY code) will not qualify to earn Etihad Guest Miles.

Can I earn Etihad Guest Miles for bookings made via a travel agent?
Yes. As long at the Terms & Conditions governing the Etihad Guest programme are met, you can continue to book your flights with your preferred travel agent. The travel agent must insert your individual Etihad Guest membership number into the Booking Reference (PNR) at the time of booking.

How do I ensure that I receive the bonus Etihad Guest miles I get as a member of the the Abu Dhabi Government Employee Travel Programme?
The bonus Etihad Guest miles will credited automatically to your account when you make a booking with Etihad.

If the employee resigns from the Abu Dhabi Government, will I lose all the miles on my Etihad Guest account?
Once you resign from the Abu Dhabi Government, you will not lose the Etihad Guest Miles that you have accumulated through the Abu Dhabi Government Employee Travel Programme.

On expiry of your Abu Dhabi Government Employee Travel card, your membership will automatically expire however you will retain your Etihad Guest Number for all your future travels with Etihad Airways.

How do I need to book my leisure travel to ensure I get the benefit of the Abu Dhabi Government Employee Travel Programme?
Etihad discounts for leisure travel and access to special offers can be availed when booking directly through the etihad.com/travelcard. The Abu Dhabi Government Employee Travel Programme card holder must be travelling for the benefits and discounts to be applicable.

 

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