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Etihad Chauffeur, our premium limousine service, creates a unique door-to-door experience for our Diamond First Class and Pearl Business Class guests.
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Door-to-door service
Diamond First Class and Pearl Business Class guests receive door-to-door luxury limousine service, complete with a personal chauffeur
- With a fleet of luxury cars, we now offer the same level of service and comfort on the road that you are used to on our aircraft.
- Enjoy the comfort of our luxury cars, relax on the journey with mineral water and your favourite newspaper.
- We only use the highest quality chauffeur services and unbranded vehicles for a safe, discreet service.
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Booking your car
Diamond First Class and Pearl Business Class guests can enjoy Etihad Chauffeur in more than a dozen cities worldwide (see below), with more services rolled out regularly
- To take advantage of this special benefit please contact your local travel agent or Etihad office and book your chauffeur service at least 48 hours before your journey.
- A guest may travel beyond the distance restrictions outlined below for an extra charge payable to the driver.
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| Country |
To-From Airport |
Distance |
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| UAE |
Abu Dhabi International Airport |
anywhere in the Emirates.
(Service is not provided in Abu Dhabi for guests in transit.) |
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| UK |
London Heathrow Airport
Manchester Airport |
Diamond First Guests: Up to 150 miles
Pearl Business Guests: Up to 100 miles
(No transfer between London airport terminals)
Up to 100 miles |
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| USA |
New York JFK Airport
Chicago ORD Airport |
up to 60 miles driven distance to and from the airport
(New York, New Jersey and Connecticut)
(No transfer between Newyork airport terminals)
up to 70 miles driven distance to and from the airport
(No transfer between Chicago airport terminals) |
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| Thailand |
Bangkok Suvarnabhumi Intl Airport |
up to 60 kms driven distance to and from the airport |
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| Ireland |
Dublin Airport |
up to 50 kms driven distance to and from the airport. |
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| Germany |
Frankfurt & Munich Airports |
up to 40 kms driven distance to and from the airport. |
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| Canada |
Toronto Lester B. Pearson Airport |
up to 50 kms driven distance to and from the airport. |
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| Australia |
Sydney Airport
Brisbane Airport
Melbourne Airport |
up to 50 kms driven distance to and from the airport.
(No transfer between Sydney airport terminals)
up to 60 kms driven distance to and from the airport.
(No transfer between Brisbane airport terminals)
up to 80 kms driven distance to and from the airport. |
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| France |
Charles De Gaulle Intl Airport |
Diamond First Guest: up to 100km within Ile de France
Pearl Business Guest: up to 60km within Ile de France |
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| Switzerland |
Geneva Airport |
up to 60 kms driven distance to and from the airport |
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| Russia |
Domodedevo International Airport |
within Moscow Ring Road (MKAD) to and from the airport |
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| China |
Beijing International Airport |
up to 50 kms driven distance to and from the airport |
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| Singapore |
Changi International Airport |
within Singapore City and Sentosa Island to and from Changi International Airport. |
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| Belgium |
Brussels International Airport |
within Belgium (within Belgian borders) to and from Brussels International Airport |
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Terms and conditions:
• Etihad Chauffeur is only available to guests holding tickets with confirmed reservations in Diamond First and Pearl Business Class. The service is not available to guests who are waitlisted or those collecting tickets on departure.
• Etihad Chauffeur is available to Etihad Gold Guests enrolled with the Etihad Guest Program travelling on confirmed tickets in Diamond First and Pearl Business classes.
• Etihad Chauffeur is available to members of Etihad Guest redeeming their miles on Diamond First and Pearl Business zones.
• Guests with other airline tickets (OAL) can avail themselves of the Etihad Chauffeur service only if their tickets are endorsed to Etihad.
• Code share flights:
a. Brussels Airlines and Qantas marketed guests travelling on Etihad operated flights are eligible.
b. All other codeshare flights with another airline's flight number (i.e. not EY) are not eligible for the Etihad chauffer service.
c. Other airline operated flights marketed by Etihad are not eligible.
• Etihad Chauffeur is not available to unaccompanied minors unless accompanied by a parent or guardian in the car.
• Etihad Chauffeur service must be booked at least 48 hours in advance of travel. Service will not be confirmed for bookings made within 48 hours.
• Etihad Chauffeur operates within specific distances of all destinations where offered. If the service requested exceeds the specified mileage limits in any given city, guests are required to pay for the excess mileage at the locally applicable rates. All charges for excess mileage should be settled by guests directly with the chauffeur.
• If a guest fails to cancel an Etihad Chauffeur booking and the limo arrives at the appointed time and place only to be sent away, the service cannot be rebooked in conjunction with the same ticket.
• Etihad Chauffeur services are provided by third party service providers. Etihad has no liability for loss, personal injury or death incurred during the use of such facilities and services unless such loss, personal injury or death is / are caused solely by Etihad negligence.
• The Etihad Chauffeur service may be restricted on some special fare tickets. Please check with your travel agent or with the Etihad Airways office at the time of your booking.
• Etihad Chauffeur is not available for use with complimentary tickets or complimentary upgrades from Coral Economy to Pearl Business and/or Diamond First Class.
• Guests must adhere to the pick-up times given to them. The pick-up time is neither flexible nor negotiable. Drivers will wait for a maximum of 20 minutes, after which the driver will advise the guest and promptly be released for the next assignment.
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Yes
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Yes
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No
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