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Please tell us what you think 
Please tell us what you think

At Etihad achieving satisfaction throughout your whole journey with us is one of our key goals.

Please use the form below should you wish to make a comment, compliment or complaint on your experiences with Etihad Airways.

Thank you for taking the time to tell us what you think. 


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Your travel details
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Please feel free to send us your comments, enquiries or grievances by using the feedback form or mail us to:

Manager Guest Affairs
Etihad Airways
P.O Box 35566
Khalifa City A
Abu Dhabi
United Arab Emirates

Email: feedback@etihad.ae

Telephone: +971 2 511 0000
(available during Abu Dhabi business hours. 8am - 4pm Sunday to Thursday)

Etihad Airways is committed to acknowledging receipt of your complaint within 30 days and to providing a substantive response within 60 days.