Malaysia Airlines

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Malaysia Airlines

Malaysia Airlines is the national carrier of Malaysia and one of Asia's largest, flying nearly 45,000 passengers daily to some 100 destinations worldwide across 6 continents. The distinctive Malaysia Airlines brand is an extension of the special culture of warmth and friendliness unique to Malaysians.

Earn Etihad Guest Miles with Malaysia Airlines
Starting September 15, 2011, you can earn Etihad Guest Miles when traveling with Malaysia Airlines. Simply quote your Etihad Guest Number when making a booking with Malaysia Airlines and remember to present your Etihad Guest Card at check-in. The number of miles earned will depend on the class of booking as shown below.


Booking Class

Miles Earned


F, A



J, C, D, Z



Y, B, H



K, M



L, V, S



N, Q, O


Flights eligible for Accrual
•  All International and domestic flights operated and marketed by Malaysia Airlines
•  All flights operated by Malaysia Airlines and marketed by Etihad Airways.

Claim Missing Partner Miles
Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre on +800 GUEST. Missing miles can be claimed up to 6 months from the date of travel. Requests for claiming missing miles will be accepted after 14 days of the date of travel.

Redeem Miles with Malaysia Airlines
To redeem miles for reward flights on Malaysia Airlines, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Rewards flight bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.

Redemption Table

Distance Travelled

Economy  ( Miles)

Business ( Miles)

0 - 1000



1001 - 2000



2001 - 3000



3001 - 5000



5001 - 10000



10001 - 15000



15001 - 20000






*The values in the table above are for return journeys only.

Terms and Conditions
Earning Etihad Guest Miles with Malaysia Airlines

• Invalid booking classes for accrual – P, U, X, E, G, and T
• Flights marketed by Malaysia Airlines and operated by a third-party carrier other than Malaysia Airlines or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
• Charter flights operated by Malaysia Airlines are not eligible for mileage accrual.
• Flights taken on Malaysia Airlines are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold or Gold Elite Tier.
• The accrual structure above will be for all flights effective 3rd October 2011
• MH9000 series flights and jointly serviced or operated flights are not eligible for mileage accrual.

Redeeming Miles for tickets on Malaysia Airlines
• Award tickets are allowed for return journeys on confirmed basis only.
• One-way awards not permitted.
• Upgrades are not permitted.
• Infants and unaccompanied minor award tickets are not permitted.
• Children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
• Flight awards are subject to seat availability.
• Miles can be redeemed on all International and Domestic flights operated by Malaysia Airlines.
• Award tickets are not valid on codeshare (MH9000 series), MAS Wings and Firefly (MH3000 series) flights.
• A minimum of 14 days advance notice is required to book an award ticket.
• Award tickets on Malaysia Airlines are valid for a maximum period of six months from date of departure booked.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Award tickets are non-endorsable, non transferable and non refundable.
• Date changes are allowed with a USD20 reissuance fee within ticket validity and subject to seat availability.
• Name changes are not permitted.
• All award bookings are subject to a ticketing time limit set my Malaysian Airlines systems.
• All bookings are subject to Malaysia Airlines General Conditions of Carriage.