Hainan Airlines

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Hainan Airlines is one of China's fastest growing and most dynamic airlines, and operates nearly 500 domestic and international routes connecting more than 90 cities. Hainan Airlines always embraces the ideal of putting the customer first, and offering the best of Oriental hospitality. Hainan Airlines has been honored with a 5-star certification by Skytrax for three years in a row between 2011 and 2013. Fortune Wings Club was established in March 1999 and has 13 million members, the Fortune Wings Club is the frequent flyer program for Hainan Airlines. The Fortune Wings Club features several partnerships, providing its members with a wide array of attractive awards and benefits. Members can easily earn miles by flying Hainan Airlines and partner airlines, hotel stays, credit card swipes, car rents, among others. Members can also redeem miles for award tickets, upgrades to the next higher class of service and hundreds of other awards for themselves and the individuals designated in their accounts.



Earn Etihad Guest Miles with Hainan Airlines
Starting August 8th 2013; you can earn Etihad Guest Miles when traveling with Hainan Airlines. Simply quote your Etihad Guest Number when making a booking with Hainan Airlines and remember to present your Etihad Guest Card at check-in. The number of miles earned will depend on the class of booking as shown below.

Hainan Airlines Domestic Flights

 

Cabin

Booking Class

Miles Earned

First

R, F

200%

First

Z

150%

First

A

125%

Business

C

150%

Business

D

125%

Business

I

100%

Economy

Y

125%

Economy

B, H, K, L, M

100%

Economy

Q, X, W, U, V, E

50%


Hainan Airlines International Flights

 

Cabin

Booking Class

Miles Earned

First

F, A

200%

Business

C, D

150%

Business

I

130%

Economy

Y

125%

Economy

B, H, K, L, M

100%

Economy

Q, X, W, U, V, N, T, E

50%


 



Claim Missing Partner Miles
Please retain your tickets and boarding passes until your miles have been credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre. Missing miles can be claimed up to 6 months from the date of travel. Requests for claiming missing miles will be accepted after 14 days of the date of travel.



Redeem Miles with Hainan Airlines

To redeem miles for reward flights on Hainan Airlines, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Rewards flight bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.

Redemption table  

 

Distance Travelled

Economy Class

Business Class

First Class

0-500

3,500

7,000

12,000

501-1000

7,000

14,000

24,000

1001-1500

10,500

21,000

36,000

1501-2000

14,000

28,000

48,000

2001-2500

17,500

35,000

60,000

2501-3000

21,000

42,000

71,000

3001-4000

28,000

55,000

94,000

4001-5000

35,000

70,000

119,000

5001-7000

41,000

81,000

139,500

7001-9000

53,000

106,000

181,000

9001-11000

76,000

152,000

260,000

11001-13000

92,000

184,000

316,000

13001-15000

103,000

205,000

352,000





Terms and Conditions

Earning Etihad Guest Miles with Hainan Airlines
• Invalid booking classes for accrual on domestic flights– P, S, G, O, J, T, and N
• Invalid booking classes for accrual on international flights– P, J, G, S, Z, and O
• Flights marketed by Hainan Airlines and operated by a third-party carrier other than Hainan Airlines, Grand China Airlines or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
• Charter flights operated by Hainan Airlines are not eligible for mileage accrual.
• Flights taken on Hainan Airlines are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold or Gold Elite Tier.
• The accrual structure above will be for all flights effective 1st August 2013

Redeeming Miles for tickets on Hainan Airlines
• Award tickets are allowed for both one-way and return journey’s. 
• Upgrades are not permitted.
• Infants and children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
• Flight awards are subject to seat availability.
• Miles can be redeemed on all International and Domestic flights operated by Hainan Airlines and Grand China Airlines.
• Award tickets are not valid on codeshare flights.
• A minimum of 14 days advance notice is required to book an award ticket.
• Award tickets on Hainan Airlines are valid for a maximum period of 12 months from date of departure booked.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance and are the responsibility of the guest.
• Award tickets are non-endorsable, non transferable and non refundable.
• Date changes are allowed with a USD20 reissuance fee within ticket validity and subject to seat availability.
• Name changes are not permitted.
• All award bookings are subject to a ticketing time limit set my Hainan Airlines systems.
• All bookings are subject to Hainan Airlines Terms and conditions.
 

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