Etihad Guest members can now convert their tax refunds into Etihad Guest Miles at the world’s tax refund destinations if they opt for miles when they claim VATrefunds. We are offering this benefit initially in the UK and will soon be rolling out the system globally.
How it works:
Simply swipe your Etihad Guest card at the point of sales of participating retailers and on exit from the European Union through major airports members can convert their refunds into Etihad Guest Miles. The whole experience is secure, quick and hassle free - unlike the normal paper based process which involves a lot of time-consuming manual input exposing travellers to ID theft and other fraud elements.
For further details, please visit
www.smartaxrefund.com
Earn Miles*You will get 50 Etihad Guest Miles in exchange per USD refund

Claim Missing Partner Miles
Should you find that your partner miles are missing, please contact
mmusker@smartaxrefund.com within 30 days of your transaction providing the following information:
• Your Name and Etihad Guest Number
• Date of claim
• Destination/port where card was swiped for VAT refund
• Invoice details
Please retain all original receipts until Etihad Guest Miles are credited to your account.
Terms & Conditions
• Please ensure your Etihad Guest Card is swiped at the point of sale where applicable.
• The claim must be in the name of the Etihad Guest Member.
• Please visit www.smartaxrefund.com for full terms and conditions.