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Please feel free to send us your comments, enquiries or grievances by mail, email or use the form below:

Manager Guest Affairs
Etihad Airways
P.O Box 35566
Khalifa City A
Abu Dhabi
United Arab Emirates

Email: feedback@etihad.ae

Telephone: +971 2 511 0000 (available during Abu Dhabi business hours. 8am - 4pm Sunday to Thursday)

Etihad Airways is committed to acknowledging receipt of your complaint within 30 days and to providing a substantive response within 60 days.

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